Stock cannot always be trusted
Adjustments, transfers, backorders and location uncertainty make it harder to promise confidently and buy accurately.
Wholesale & Distribution Operations Control
Get stock right, orders out faster, and margin under control.
Find the operational gaps that are tying up cash, slowing fulfilment and creating avoidable work across purchasing, inventory, warehouse and customer service.
A practical operational diagnostic — not a generic ERP or WMS demo.
One connected operating view
1
Trust the stock
Know what is on hand, committed, inbound and available across locations.
2
Move orders cleanly
Reduce re-keying, searching, picking errors and manual fulfilment workarounds.
3
Protect margin
Bring landed cost, freight, pricing and discount control closer to the transaction.
4
Scale without the workarounds
Build processes that can handle more volume without proportionally more administration.
The problem
Growth becomes expensive when your people have to compensate for gaps in the operation.
The issue is often not one system or one warehouse task. It is the friction between purchasing, inventory, orders, warehouse execution, freight, finance and customer service.
The warehouse relies on paper and people
Searching, tribal knowledge, manual replenishment and paper picking can limit throughput as order volume grows.
Orders are touched too many times
Email, ecommerce, EDI and sales orders can create re-keying and exception handling between channels and systems.
Margin leaks quietly
Freight, landed cost, supplier changes, discounts and customer-specific terms can erode profit before management sees it.
Purchasing becomes reactive
Poor lead-time visibility and unreliable replenishment data can drive expedites, excess stock or stockouts.
Systems create more reconciliation
Disconnected ERP, ecommerce, warehouse, freight and finance processes turn growth into administration.
What you get
A practical view of where cash, margin, service and capacity are being lost.
We look at how the operation really runs — including a live order and warehouse walkthrough — then prioritise the changes that create the most value.
1
Operations Control Assessment
Review inventory, order flow, warehouse execution, purchasing, margin, returns, systems, traceability and service performance.
2
Real transaction walkthrough
Follow a real order through receiving, allocation, picking, packing and dispatch to expose workarounds that interviews often miss.
3
Control score & priority heatmap
Score ten operating areas and identify the three risks and three improvement opportunities that matter most.
4
Staged improvement roadmap
Separate quick process wins from system changes, integrations and deeper warehouse technology so you can improve in the right sequence.
What we review
Ten areas that determine how well a distribution business scales.
01
Business & distribution context
02
Inventory & multi-location stock
03
Order management & fulfilment
04
Warehouse operations
05
Purchasing & supplier control
06
Pricing & margin control
07
Returns & reverse logistics
08
Systems, integrations & product data
09
Compliance & traceability
10
Customer service & SLAs
Why now
More volume magnifies every weak handoff in the operation.
As order channels, SKUs, suppliers, locations and customer expectations grow, manual control becomes more expensive and less reliable.
The right time to improve inventory truth, fulfilment and margin visibility is before the next stage of growth requires more stock, more people and more reconciliation just to keep up.
3.8%
Seasonally adjusted NZ wholesale trade sales growth in the March 2026 quarter.
Source: Stats NZ, 9 June 2026
$19b
Wholesale trade stocks at 31 March 2026 — a reminder of how much working capital sits in inventory.
Source: Stats NZ, 9 June 2026
+10%
Year-on-year growth in NZ online transaction count in H1 2026.
Source: NZ Post Business IQ, 28 July 2026
Technology comes second
Fix the operating problem first. Then choose the smallest practical technology response.
Depending on what the review finds, that may be process and reporting changes, better SAP Business One configuration, barcode execution, deeper warehouse control, product-data management, AP automation or integration.
SAP Business One
Core finance, inventory, purchasing and sales processes.
Boyum Produmex Scan
Barcode-supported warehouse execution for less complex operations.
Boyum Produmex WMS
Deeper warehouse, location, replenishment, picking and traceability control.
B1 Usability Package
Workflow, validation, automation and operational usability inside SAP Business One.
Intercompany & product data
Where multi-company and multi-channel complexity requires stronger data control.
TRAILD & integrations
Where AP, ecommerce, EDI, freight or other external workflows are part of the control gap.
One clear offer
Book an Ozone Wholesale & Distribution Operations Control Review.
A focused 60–120 minute operational diagnostic for wholesalers, importers and distributors that want clearer control of inventory, fulfilment, margin and scale.
Operations Control Score /50
A simple maturity score across ten operating areas.
Top 3 risks
The highest-value cash, margin, service or control exposures.
Top 3 opportunities
The strongest productivity, service and working-capital improvements.
Prioritised roadmap
Quick wins, future-state process and technology only where it adds value.